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New Delhi: Amazon is making another bold move by combining artificial intelligence and logistics by trying to test AI-powered smart glasses for its delivery drivers. The wearable technology will enable the drivers to deliver much faster and safer since they will be able to complete essential actions such as scanning packages, routing, and documenting delivery proof without ever having to touch their phones. Rather, the glasses have built-in cameras, computer vision, and AI to display real-time information right in the field of vision of the driver.
According to the company, the aim is to become efficient and less distracted. The time of changing phone to phone and package to package is summed up in millions of deliveries daily. Through these glasses, Amazon will be able to save precious time and at the same time ensure the drivers remain focused on what is going on around them. North America is currently testing the glasses in a pilot programme where they are being tested for the comfort, performance and reliability of the glasses before a possible global launch.
When drivers reach a destination, the glasses turn on automatically and inform them where to find the appropriate package in the van and provide AR-enabled walking directions to the delivery location. This particularly comes in handy in huge apartment complexes or in baffling business parks. The glasses are connected to a controller built into the delivery vest that has a replaceable battery in it, operational controls, and an emergency button. Amazon has done that as well, making sure that the device has prescription and light-adaptive lenses that allow one to spend long hours on the road.
The glasses can be improved in future versions with real-time defect detection, warnings about wrong deliveries and safety sensors to recognise pets or other obstacles. In conjunction with this, Amazon has also rolled out a robotic arm by the name of Blue Jay, which is useful in warehouses, and an AI that is named Eluna that is used to optimise logistics operations. All of these innovations signalise the increasing trend of Amazon toward an AI-driven delivery platform where technology and human employees work in unison.
