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OpenAI has disclosed alarming data regarding mental health issues among its users. The company, known for ChatGPT, reported that approximately 0.07% of its 800 million weekly users, translating to about 560,000 individuals, show signs of psychosis, mania, or suicidal thoughts. Furthermore, over one million users weekly, representing 0.15%, demonstrate explicit suicidal planning or intent.
Despite OpenAI characterising these instances as "extremely rare," experts, such as Dr. Jason Nagata of UCSF, underscore the significant number of people affected at a population scale.
In response, OpenAI is collaborating with 170 psychiatrists, psychologists, and doctors across 60 countries to enhance ChatGPTs ability to detect distressing language and guide users towards professional help.
This transparency emerges amidst increasing legal and ethical scrutiny, including wrongful death lawsuits where AI interactions are implicated in severe mental health breakdowns, such as a tragic murder-suicide. The revelations highlight the profound human implications of AI technology.